A32News - Some Events explosion Galaxy Note 7 makes aviation take precautions in order to keep passengers from potential hazards, regarding it
Samsung Electronics Indonesia supports the refund or refunds for consumers Galaxy Note 7 owners who bought the device abroad.
Vebbyna Kaunang Marketing Director of IT & Mobile Business of Samsung Electronics Indonesia argues it done because Samsung will focus on safety and consumer convenience.
"Although the incident was not in Indonesia and in Indonesia have not been sold. But we take precautions in all areas including airports So although we do not sell, we know there may be consumer from the outside have a Galaxy Note 7, "said Vebbyna in Jakarta (11/18/2016).
According Vebbyna, but if there are consumers who own Galaxy Note 7 namu could not bring home, because the device was not allowed to take flight.
Samsung standby to provide support team ready to assist. Consumers can contact the call center Samsung, Samsung still give a refund even though the consumer buys abroad and refund process can be done in Indonesia. In addition, Samsung also did not specify a time limit for the refund Galaxy Note 7 in Indonesia.
For information on Garuda Indonesia some time ago through his official website issued a proclamation which forbade passengers to use or charge the Galaxy Note 7 while on the plane.
Step Garuda Indonesia arose as a reaction to the announcement of the US aviation authority, the Federal Aviation Administration (FAA). The statement from the FAA is more appeal to passengers and not a direct order to the airlines and the United States to ban the use of Galaxy Note 7 on the plane.
Even so, the aviation authority known very rarely mention specific brands of mobile phones in the guidelines regarding dangerous goods.
